EU Prime Serwis – Terms and Conditions

EU Prime Serwis (NIP , KRS: , REGON: ) is committed to maintaining the highest standards of confidentiality and privacy. We operate in full compliance with European and Polish data protection regulations, including the General Data Protection Regulation (GDPR).

All reasonable steps are taken to protect client information from unauthorized access, misuse, loss, alteration, or disclosure.

Data is collected exclusively for business operations, legal compliance, client communication, and service improvement.

Client data will never be disclosed to third parties without explicit consent, unless required by law.

By engaging with EU Prime Serwis, clients acknowledge and agree to these terms and our data protection practices.

EU Prime Serwis provides consultancy and advisory support in immigration, legal, and regulatory processes.

Services include assistance with document preparation, application guidance, and procedural support.

Service scope may differ depending on the client's individual needs.

All immigration and regulatory outcomes remain at the sole discretion of competent authorities.

EU Prime Serwis does not guarantee successful immigration approvals, employment offers, or related outcomes.

Services are advisory in nature and are not a substitute for formal legal advice.

All service fees must be paid in full before commencement of the consulting process.

EU Prime Serwis charges are separate from external costs such as fees charged by:

Clients are solely responsible for covering these third-party fees.

• Immigration authorities
• Consulates
• Testing centers
• Other regulatory entities

Refund eligibility applies only to clients who have paid the full service fee without outstanding balances.

Refunds are limited to consulting fees paid to EU Prime Serwis and exclude non-refundable taxes or administrative charges.

Refunds may be considered if an application is officially rejected by the relevant authority, provided that:

Approved refunds are processed within 15–30 working days, subject to potential external delays.

• The client submits a complete Online Refund Claim Form.
• Supporting documents, such as a formal rejection letter, are provided.

EU Prime Serwis is not responsible for service disruptions caused by events outside its control, including:

Natural disasters

Pandemics

Acts of war or terrorism

Government restrictions

Significant changes in immigration policy

In such cases, services will resume once feasible. Refunds are not issued for delays caused by uncontrollable circumstances.

If a procedural issue on the company's part affects a client's case, EU Prime Serwis may review the matter in good faith and, at its discretion, provide a partial refund or alternative resolution.

Service fees paid to EU Prime Serwis are entirely separate from third-party fees (immigration authorities, testing centers, consulates, etc.).

These external charges remain the sole responsibility of the client.

EU Prime Serwis fees are determined independently to reflect service quality and cannot be contested once registration is completed.

Refunds or transfers of services are not permitted if the client voluntarily discontinues services.

EU Prime Serwis guarantees full compliance with GDPR standards, ensuring client data remains confidential and secure.

Clients must provide accurate and complete information relevant to the immigration process.

Withholding critical details (e.g., criminal history, financial background) may:

Transparency and cooperation are required to ensure effective consultancy.

• Negatively impact the immigration case.
• Lead to disqualification from refund eligibility.

EU Prime Serwis cannot control or predict government policy changes, quota limits, or procedural updates.

Such changes may affect:

Clients accept that EU Prime Serwis is not responsible for visa denials or delays resulting from policy or regulatory changes.

Refunds will not be issued under these circumstances.

• Eligibility criteria
• Timelines
• Final outcomes

EU Prime Serwis cannot guarantee:

Final decisions lie exclusively with relevant government authorities, employers, and universities.

Clients acknowledge that no consultant, employee, or partner of EU Prime Serwis may lawfully promise guaranteed results.

• Immigration approval
• Employment placement
• University admission

Clients agree not to initiate chargebacks or cancel payments through their bank or financial institution.

Any attempt to do so will result in:

• Permanent blacklisting from EU Prime Serwis services.
• Collection proceedings for outstanding balances.
• Recovery of related costs through legal action.

Clients are required to promptly update EU Prime Serwis regarding:

Timely communication is essential to avoid:

• Any official communication from immigration or regulatory authorities.
• Changes to personal details or contact information.
• Service delays
• Interruptions
• Loss of refund eligibility

Clients are encouraged to raise grievances directly with the EU Prime Serwis support team for resolution.

Any attempt to publicly defame, discredit, or damage the reputation of EU Prime Serwis without seeking resolution first may result in:

EU Prime Serwis is committed to addressing issues professionally and constructively.

• Termination of services.
• Loss of refund eligibility.

By accepting these Terms and Conditions, clients confirm their understanding and agreement regarding:

All disputes fall under the jurisdiction of Polish courts and will be governed by Polish law.

Clients are encouraged to request clarification on any term before engaging services.

For assistance or inquiries, clients may contact EU Prime Serwis at info@eucareerserwis.com.

• Refund policies
• Data protection commitments
• Client responsibilities